South Jersey Leather Crafters, LLC

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Shipping & Returns

All shipping is done via UPS ground or USPS unless otherwise requested. We reserve the right to substitute faster shipping methods at our expense. Most orders under 2 pounds ship the day after request via USPS Priority Mail. We do not ship outside of North America, especially to Nigeria, and we do not want to hear from you if some African king has died and left you money that you need to get out of the country or you owe someone in America a sum and want us to help pay the difference after your order. We most certainly do not accept company checks from foreign entities.

If you need to ship something to us, please use the following information:

South Jersey Leather Crafters, LLC
PO Box 153
Willingboro, NJ 08046

When making a purchase from us:

You have the right to cancel any stock order prior to shipment for a full refund.

You may return any stock order for a full refund of the item price within 30 days of purchase. We reserve the right to charge a 20% restocking fee on damaged items or items that are otherwise not in the same condition as when originally shipped.

We guarantee items to be free from defect of workmanship for 30 days from date of purchase. Because leather is a natural material, we can not guarantee against defects in the material. We do our professional best to examine each piece of leather we use but understand that we may miss material defects from time to time and will do our best to correct any issues to your satisfaction.

Deposits on custom orders are based on time and materials costs that we incur outside of our normal stock and are absolutely non-refundable. Customization fees are also non-refundable (i.e. If a complex design on a $60 item adds $20 to the cost, the $60 base item price may be refunded if the item is returned in like new condition)

Refunds will be processed on the next business day to the best of our ability but may take up to 7 days to process.

Please understand that my lawyer made us post this return policy. We will do our best to make sure you never need a refund on any item we craft but situations may arise where a refund is necessary.

Returns will not be accepted for any reason without a proper RMA. Contact us here for return merchandise information. We value your business and thank you for shopping with South Jersey Leather Crafters.

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